2020 – 38 – dpa letter
DPA Letter:…into the void…
Case 4: My 2020 – 26 blog touched on this DPA breach. In most respects, this is the most serious. When they stopped the Cotton Trader’s catalogue they also stopped a letter from my mother. That letter subsequently disappeared never to be found.
I received an apology but the matter is now being looked into by the ICO who say: “Any organisation responsible for processing personal data should ensure the appropriate technical and organisational measures are in place to ensure that a security breach does not occur.”
So, where’s the letter? It might have been inadvertently thrown away. They knew my mother had sent the Cotton Trader’s catalogue because her address was on the letter; it doesn’t make sense that they would have thrown it away. Then, it must still be in the Censors’ department, or… have they mistakenly delivered the letter to another prisoner? This is a very real possibiity. I’ve had other prisoners’ mail handed to me several times over the years (even a member of staff’s mail-same name).
If this happened, my mother’s address is in the hands of an unknown prisoner – this is a major security breach which has to be dealt with in a court.
Be happy, be safe and be kind.
Graham Coutts, 15th April 2020