Hello friend’

(see blog 31) So I wrote to NHS England and raised my concern that the sudden development of (really bad sometimes)angina was not taken seriously, and further investigations was required; I also said: “Given my medical history and current heart problems , are you just going to wait until I have another heart attack before responding?”

All their reply did was hone in on my point about CT scans or MRIs not being used regularly to identify critical narrowing of arteries in patients with a history of ischaemic heart disease; and, that it’s not their problem as they are “only able to investigate complaints regarding services which are commissioned by NHS England”; primary care (GPs, Dentists, Opticians and Pharmacies). Whilst they gave me the name of the department I should be complaining to, why not just forward my complaint to the right person?

This angina could be nothing or it could lead to another heart attack. If it’s the latter, I may not have the luxury of being passed around from department to department. It rather comes across like the NHS really isn’t that bothered one way or another.

Be happy, be safe.
Graham Coutts, 15th April 2018

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